Legal

Privacy Policy

R4Referral LLC

Effective Date: April 8, 2026

R4Referral LLC ("R4Referral," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our websites, services, tools, and applications (collectively, the "Services"). This policy also ensures compliance with A2P 10DLC messaging requirements, the Telephone Consumer Protection Act (TCPA), and CTIA guidelines.

By using our Services, you consent to the practices described in this Privacy Policy.

1. Business Information

  • Business Name: R4Referral LLC
  • Legal Business Name: R4Referral LLC
  • EIN: 41-4535461
  • Business Type: Limited Liability Company
  • Industry: Real Estate
  • Website: https://r4referral.com
  • Address: 5900 Balcones Drive STE 100, Austin, TX 78731, USA
  • Phone: +1 (512) 678-0096
  • Email: r4referral@gmail.com
  • CEO / Authorized Representative: Muhammad Hamza Lon

2. Information We Collect

2.1 Personal Information

We may collect the following information when you voluntarily provide it:

  • Full name
  • Email address
  • Phone number
  • Physical or business address
  • Payment information (if applicable)
  • Referral or service-related details
  • SMS and email consent records, including timestamps and source of opt-in

2.2 Non-Personal Information

We automatically collect certain technical information, such as:

  • IP address
  • Browser type and device information
  • Website usage data and analytics
  • Cookies, pixels, and similar tracking technologies

2.3 Third-Party Information

We may receive information from:

  • Marketing or advertising partners
  • Analytics providers
  • CRM and communication platforms
  • Verification or demographic services

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our Services
  • Process inquiries, referrals, and transactions
  • Send service-related updates and notifications
  • Deliver marketing and promotional communications (only with consent)
  • Conduct analytics and performance monitoring
  • Maintain legal and regulatory compliance
  • Prevent fraud and enhance security

We may contact you via phone, SMS, email, WhatsApp, LinkedIn, or Facebook, but promotional messages are only sent to users who have explicitly opted in.

4. SMS Messaging & A2P Compliance

4.1 Consent & Opt-In

By providing your phone number and opting in through our website forms, checkboxes, or other communication channels, you expressly consent to receive SMS messages from R4Referral LLC. All opt-ins are recorded with a timestamp and source for compliance.

Types of Messages:

  • Appointment confirmations and reminders
  • Referral updates
  • Service notifications
  • Promotional and marketing messages (only with explicit consent)

4.2 Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you opt in again.

4.3 Help & Support

For assistance, reply HELP to any SMS message or contact us:

Email: r4referral@gmail.com
Phone: +1 (512) 678-0096

4.4 Message Frequency

Message frequency varies depending on your interactions with our Services. Message and data rates may apply.

4.5 Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

4.6 No Sharing of SMS Opt-In Information (CRITICAL)

R4Referral LLC does not sell, rent, or share SMS opt-in information or phone numbers with third parties for their marketing or promotional purposes.

SMS consent is used solely for communicating with you regarding the services you have requested. We may share your information only with trusted service providers (such as CRM systems or SMS delivery platforms) strictly for operational purposes and under confidentiality obligations. These providers are not permitted to use your information for their own marketing purposes.

5. Information Sharing & Disclosure

We do not sell or trade your personal information. We may share information only in the following circumstances:

  • Service Providers: With trusted vendors (e.g., CRM platforms, SMS providers, analytics tools) who assist in operating our business and are bound by confidentiality agreements.
  • With Your Consent: When you explicitly authorize us to share your information.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
  • Protection of Rights: To protect the rights, property, or safety of R4Referral, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of company assets.

6. Data Security

We implement industry-standard security measures, including:

  • Encryption of sensitive data
  • Secure access controls
  • Employee training on data protection
  • System monitoring and regular backups

While we strive to protect your information, no method of transmission over the internet is completely secure. Users are encouraged to safeguard their account credentials.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Analyze user behavior
  • Remember user preferences

You can manage or disable cookies through your browser settings.

8. User Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of SMS or email communications at any time
  • Withdraw consent for data processing
  • Request details about how your data is used

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If such information is discovered, it will be promptly deleted.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our Services after such updates constitutes acceptance of the revised policy.

12. Contact Information

R4Referral LLC
5900 Balcones Drive STE 100
Austin, TX 78731, USA

Phone: +1 (512) 678-0096
Email: r4referral@gmail.com
Website: https://r4referral.com